Refund Policy

Our Refund Policy

Technotronex, Our Refund Policy is based on standardized practices that strictly follow industrial norms. We put up with fair assessment practices and all the refund claims are processed with vigilant parameters to make sure the decisions are justified and mutually agreeable.Our policies are treated with appropriate measures to settle different claims, originating from different assortments of needs and various business situations..

Coverage and Scope

This Refund Policy covers Technotronex action and approach towards refunds. This Refund Policy does not apply to the practices of companies that Technotronex does not own or control or of persons that Technotronex does not employ or manage, including any third-party service and/or product providers bound by contract and any third-party websites to which Technotronex websites link.

When Do You Qualify For Refunds?

When you file a complaint to Technotronex, we first try to provide an ideal solution to the issue you are facing. Your case is first introduced to the technical team and then reported further to the experts’ panel. Refund is only made in the extreme circumstances, when nothing good can be done to solve the issue.


While planning for refunds we check for soundness and validity of the case, applying different conditions to it. If these conditions are satisfied, refund may apply. The conditions are listed below

  • > Implemention/Post-sales operations has not yet started
  • > The issues with the project are beyond the scope of rectification/resolution/fixing
  • > You have not used any information for monetary/business benefits (gained during the course of association)
  • > The reasons you made are valid/rational/realistic enough to qualify for refund trial
  • > You have presented all the proofs and evidences surfacing your refund claim
  • > The claim does not arise from any billing dispute coming from your bank or payment vendor

How The Refund Takes Place?


Refund query is processed, analyzed and checked for veracity


Match the query with the agreeable parameters and valid reference points


Arrange for refunds in permissible situations and settle fully or partly, as the case may be


Transaction

The refund may take 7-10 business days to process, after the refund is initiated

Post-Refund

You are required destroy all copies of information shared and communication that happened in the due course